Refunds & Returns

Your satisfaction is our first priority. We inspect every item for quality and in good condition before we send it out to you.

However, if you are in any way dissatisfied with your purchase we will gladly exchange the item or refund you by the same method you paid us, in accordance with the following conditions:

If you want to return a product to us, enclose your Authorisation to Return Goods Number and the returning item in an envelope, satchel or box suitable for mail. Please send it to the address noted on your invoice, C/- Returns Department.

You MUST include your Authorisation to Return Goods Number obtained by calling Spinny Things. Failure to obtain this number will greatly impede or disable the processing of your return.

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